Privacy Policy

Last updated: September 2026

Information We Collect

We may collect the following information when you use our website or purchase our products:

  • Your name and email address when you contact us or make a purchase
  • Company information you submit through our forms
  • Purchase information provided to us by our checkout provider (such as your name, email, and order details)
  • Website analytics data about how visitors use our site
  • Technical information such as browser type, device, and IP address, where collected by the website services we use

How We Use Information

  • To deliver the digital products you purchase
  • To respond to your questions and provide customer support
  • To send purchase confirmations and important product updates
  • To understand how our website is used and improve it
  • To meet legal, tax, and accounting obligations

We do not sell your personal information.

Payments

Payments are processed by a third-party checkout provider. ServiceBrain AI does not store your payment card information on its own systems. Your card details are handled directly by the checkout provider under their own privacy policy and security practices.

Cookies and Analytics

Our website may use cookies or similar technologies for basic functionality and to collect anonymous analytics about site usage. You can control cookies through your browser settings.

Third-Party Services

We rely on a small number of trusted third-party services to operate, such as website hosting, checkout and payment processing, and analytics. These providers process information only as needed to provide their services to us. ServiceBrain AI products are independent and are not affiliated with or endorsed by the AI receptionist platforms mentioned in our materials.

Data Retention

We keep customer and purchase information for as long as needed to provide support, deliver product updates, and meet legal and accounting requirements. You may ask us to delete your information at any time (see Your Choices and Rights below).

Data Security

We take reasonable measures to protect the information we hold. However, no method of transmission or storage on the internet is completely secure, and we cannot guarantee absolute security.

Your Choices and Rights

You may contact us at any time to:

  • Request a copy of the personal information we hold about you
  • Correct inaccurate information
  • Request deletion of your personal information, subject to legal and accounting requirements
  • Opt out of non-essential emails

To make a request, email us at servicebrain.ai@gmail.com.

International Visitors

ServiceBrain AI is operated from the Philippines and primarily serves customers in the United States. If you visit our website or purchase from outside the Philippines, you understand that your information will be processed in the Philippines and in the locations of the third-party services we use.

Children’s Privacy

Our products are business tools intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page shows when it was most recently revised. Significant changes will be reflected on this page.

Contact

Questions about this Privacy Policy? Email us at servicebrain.ai@gmail.com.